Contact DownFare
How can we help?
Tell us what you need and the right member of our team will follow up.
Support availability
24 hours a day
For quick questions
Use the live assistant
Email support
support@downfare.comSend a message
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Before you send
Common questions
How do I change or cancel a booking?
Sign in and open the booking from your account. Available change and cancellation options depend on the supplier rules shown with your booking.
Which payment methods can I use?
Available cards, wallets, and local payment options are shown securely during checkout.
Is my information protected?
We use secure connections and controlled access to protect account, traveler, and payment information.